Since 2020, we have proudly supported Smiths City with BITASSIST 365 as their dedicated IT Service Desk, expanding our services to include CIO support in 2022.

When Smiths City’s managed print contract was up for renewal, we were entrusted with finding a more cost-effective solution that would meet their store ticketing needs. Through our consulting process, we identified that Brother’s solution, featuring Konica Minolta copiers, was the best fit for their demanding ticketing requirements, offering significant cost savings over competitors.

Thanks to our strong partnership with Brother, we successfully deployed this print solution across New Zealand, ensuring seamless integration without disrupting Smiths City’s operations.

“Given the critical role of store ticketing for promotions, we were initially apprehensive about deploying new printers. However, the process couldn’t have gone smoother. The only interruption to trading occurred during the hardware delivery. And with the reduction in cost, we couldn’t be more happy.”