Know What Your IT Costs
Simple, transparent per-user pricing tor managed ll and cybersecurity - no hidden tiers, no surprise invoices. Two plans, one monthly figure, and every inclusion listed in tull below.
SMB1001 Gold Certified
MSP - MSSP
20+ Years in Christchurch
22 Seconds Average Call Pickup
<15min Average Response
Core Managed IT
For businesses that need a trusted partner to manage their tecnnology platform.
$85
+ GST per user / month
minimum 5 Users
minimum 5 Users
- Proactive monitoring, maintenance and patching
- Microsoft 365 and Defender administration
- Alert and security alert remediation
- Centralised service management and ticketing
- IT reporting and strategic quidance
Recommended
Secure Managed IT
For organisations that want Business IT to own both IT operations and cyber security outcomes.
$165
+ GST per user / month
minimum 10 Users
minimum 10 Users
EVERYTHING IN CORE, PLUS
- Proactive monitoring, maintenance and patching
- Microsoft 365 and Defender administration
- Alert and security alert remediation
- Centralised service management and ticketing
- IT reporting and strategic quidance
Compare What's Included
Every inclusion in both plans, grouped the way we deliver it. open a group to see the detail.
Inclusion
Core Managed IT
$85 / user
Secure Managed IT
$165 / user
Service Management & Support
5 of 7
7 of 7
Centralised IT Service Management
✓
✓
Ticket Logging, Triage & Coordination
✓
✓
IT Reporting & Strategic Guidance
✓
✓
Vendor Management
✓
✓
Priority Support & Escalation Management
✓
Remote End-User Support (Fair Use Policy)
✓
Onsite Troubleshooting & Resolution
Quoted Separately
✓
Monitoring & Maintenance
5 of 5
5 of 5
Endpoint Monitoring & Management
✓
✓
Alert Monitoring & Remediation
✓
✓
Security Alert Remediation
✓
✓
Operating System & Third-Party Patch Management
✓
✓
Backup Monitoring
✓
✓
Platform & Network Management
4 of 4
4 of 4
Microsoft 365 Administration
✓
✓
Firewall Management
✓ (basic)
✓ (advanced — firewall, switch, wireless, VPN)
DNS Web Filtering
✓
✓
Basic Printer & Print Queue Administration
✓
✓
Cyber Security Operations
1 of 8
8 of 8
AV/EDR Management
✓
✓
Identity Security & Privileged Access Management
✓
Email Security & DMARC Management
✓
Password & Credential Management
✓
Managed Detection & Response (MDR)
✓
24×7 Security Operations Centre (SOC)
✓
Threat Hunting & Incident Response
✓
Dark Web Monitoring
✓
People & Awareness
0 of 2
2 of 2
Security Awareness Training
✓
Phishing Simulations
✓
Risk, Compliance & Governance
0 of 9
9 of 9
Vulnerability Scanning
✓
Six-Monthly Penetration Testing
✓
Compliance Management
✓
Governance & Policy Management
✓
Risk Assessments & Remediation Planning
✓
Cyber Security Roadmap
✓
SMB1001 Gold Alignment
✓
Executive Security Reporting
✓
Cyber Security Advisory Services
✓
Pricing Questions, Answered
What counts as a user?
Pricing is based on licensed Microsoft 365 accounts, and includes management of up to two devices per user. Additional devices may incur additional charges.
Is there a minimum charge?
Minimum monthly charges may apply depending on client size. We confirm your figure before anything is signed. Minimum billable user counts (Core: 5 users, Secure: 10 users).
What does fair use mean for support?
Remote end-user support on the Secure plan is unlimited, subject to a fair use policy covering day-to-day support rather than project work.
What sits outside the monthly fee?
Project work, new system implementations, hardware procurement and major changes are quoted separately. All prices exclude GST.
Run Your Business With More Confidence In Your IT
If your team depends on technology every day, you deserve an IT partner who takes responsibility and communicates clearly. Schedule a consultation with Business IT to discuss your current environment your risks and the practical next steps toward a more stable and secure managed IT model.
