Case Studies
Animates new retail store fitout
Business IT has been working together with Animates to complete new store fit outs since 2007. During that time, Animates has grown to include 58 stores and veterinary practices, and Business IT is proud to have been at their side for each of them carrying out works that include structured cabling, alarms, CCTV, and of course implementing their retail systems.
Our latest project with Animates has been in Whangarei. For this store fit out, Business IT were responsible for:
→ IT Hardware Procurement and Installation
→ HP Retail Systems
→ Structured Cabling – Data
→ Structured Cabling – Alarm
→ Structured Cabling – CCTV
→ DSC Alarm Installation and Configuration
→ AXIS CCTV Installation and Configuration
We were involved with the project from the start providing advice on planning of the IT infrastructure needed for the seamless operation of the retail store, pet grooming service and veterinary clinic. We worked with the project manager and with their builder and other suppliers to coordinate the delivery of all the IT projects within their timeframe. The full scope of the IT work onsite was completed in three stages to ensure the smooth and timely progress of the whole build. We are proud to say the Animates store in Whangarei was welcoming clients ahead of time.
“Animates have utilised the varying skills and services from the Business IT team in our clinic and store fit outs for a number of years now, and appreciate the ‘extra’ effort that their team go to in completing their works to get us open and trading on time–sometimes during very difficult ‘Greenfield builds’, where other trades and contractors have caused delays and slowing projects.
In these examples, Business IT have demonstrated their passion for Animates and the belief that their client’s needs are utmost, and were possible driven tasks to completion outside of their usual scope.
We appreciate and thank them for their service.”
Michaell Marshall
Animates NZ Holdings Ltd.
Data backup and recovery
Our relationship with Enterprise Recruitment began back in 2002, looking after their Christchurch and Invercargill offices. We now look after them nationally.
Data backup and recovery
After the Canterbury earthquakes, Enterprise Recruitment wasn't able to access to their central city building. At that stage, Enterprise Recruitment was operating in a server environment and not having access to the building meant not having access to critical data. However, because we had backed up all their data off-site, we were able to get Enterprise Recruitment back up and running within just a day or two.
Growing with the business
When Enterprise Recruitment operated a server environment we provided a lot of on-site support. They are now in a hosted environment (cloud services) so they don’t see us very often, a positive thing they say, reflective of the fact that everything runs really well. Over the years, Enterprise Recruitment have been courted by other companies and they’ve checked the market a couple of times to see what other offerings are out there, but we’re very pleased to say our work for them continues.
Things they like about working with us:
→ Having access to the decision-makers
→ We’re very responsive to getting issues resolved
→ Nothing’s ever a problem
→ We’ve kept Enterprise Recruitment up to date with IT, balancing that with the size of the business and its budget
→ Our managed IT services give Enterprise Recruitment a pretty accurate idea of cost, making it a lot easier to budget and protect financials.
“They moved heaven and earth to get us back up and running promptly”
Ian McPherson
Enterprise Recruitment
Seamless network transition
We’ve been on board with Toni Walker Chartered Accountants for a few years now and act as their vCIO (virtual chief information officer). We also worked with them to design a new network.
We’ve been on board with Toni Walker Chartered Accountants for a few years now and act as their vCIO (virtual chief information officer). We also worked with them to design a new network.
As a chartered accountancy firm, Toni and the team rely on operating a smart and nimble network. When their old one had become too slow and it was time to update, we presented a range of system options that would improve workflows.
Overall we’ve improved the system by aligning the hardware and fibre needs with the software used by the firm.
When it came time for the changeover, we ran a soft install so as not to disrupt business. Keeping the old network fully functional while we downloaded data to the new system, meant the transition was smooth with staff downtime kept to an absolute minimum of around an hour.
"I’ve been around over 25 years in my practice and it was the best install of a new server that we’ve done."
Toni Walker
Toni Walker Chartered Accountant
Managed Print Deployment
Smiths City needed a reliable and cost-effective print solution to support the back office and store ticketing system that we had recently implemented.
Since 2020, we have proudly supported Smiths City with BITASSIST 365 as their dedicated IT Service Desk, expanding our services to include CIO support in 2022.
When Smiths City's managed print contract was up for renewal, we were entrusted with finding a more cost-effective solution that would meet their store ticketing needs. Through our consulting process, we identified that Brother's solution, featuring Konica Minolta copiers, was the best fit for their demanding ticketing requirements, offering significant cost savings over competitors.
Thanks to our strong partnership with Brother, we successfully deployed this print solution across New Zealand, ensuring seamless integration without disrupting Smiths City's operations.
"Given the critical role of store ticketing for promotions, we were initially apprehensive about deploying new printers. However, the process couldn't have gone smoother. The only interruption to trading occurred during the hardware delivery. And with the reduction in cost, we couldn’t be more happy."
John Riini
Smiths City